Frequently Asked Questions

  • Dr. Lok uses a holistic care approach to health and disease. Other names for holistic care are alternative or integrative care. An example of holistic care is if someone had high blood pressure, Dr. Lok might suggest more than just a pill: such as certain foods and relaxation techniques. Dr. Lok is also trained in holistic techniques such as osteopathy and pranic healing/energy medicine. Dr. Lok is not a functional or naturopathic physician.

  • Dr. Lok is an osteopathic physician. Osteopathic physicians do everything a medical doctor (M.D) can do (prescribe medications, advise on health, refer to specialists, do procedures), but can also offer patients osteopathic manual therapy (OMT), which is a type of hands-on healing. Osteopathic physicians also view the body as a whole and believe in the innate healing power of the body.

  • Dr. Lok enjoys seeing older adults to help them continue a happy/healthy life. She also enjoys being able to provide end of life/palliative care. Dr. Lok can see children on a case-by-case basis.

  • Absolutely! ‘Folx in the LGBTQ community are welcome, and Dr. Lok enjoys conversations about the intersection of health and sexuality. Sexuality is a broad term that includes sexual health, sexual behavior, sexual orientation and gender. Dr. Lok also provides gender-affirming care including but not limited to medications and referrals.

  • Dr. Lok provides osteopathic manual therapy (OMT) as a separate service to the membership. Osteopathic manual therapy is a hands-on technique that osteopathic physicians use to treat bodily issues such as back pain, neck pain, and wrist pain, but can also treat the body as a whole such as heart burn, migraines and anxiety. In many cases, OMT can be used to complement, or even replace, drugs or surgery. A patient can expect to lay on a massage-like patient table and experience popping their back similar to a chiropractor and moving arms/legs similar to a physical therapist with relaxing music in the background.

    Session duration: 60 minutes

    $175 per session for non-members

    $100 per session for members

The Doctor

  • RiverRock Clinic is the interplay between “rock” which is the steadiness of conventional medicine: grounded in science with “river” which is the water element and the need for us humans to be flexible with the turns of life. Together: rock and river makes for a holistic approach to health.

  • 0 minutes. Typical visits are scheduled for 45 minutes with 15 minutes between patients, so that means less/no wait time for you. Bye-bye decade-old magazines.

  • The parking is directly in-front of the clinic and there is a handicapped spot available in front of the clinic door. In addition, there is a small ramp (4 inches tall) to help patients to wheel from the ground to the sidewalk. The doors are standard size (3 feet in width) and the toilet has handicap rails.

  • Yes! Dr. Lok will hold back the strong urge to pet them.

The Clinic

  • RiverRock Clinic operates as a direct primary care clinic. This means patients get direct access to their primary care doctor and in exchange directly pay their primary care doctor, instead of using insurance. The payment is monthly or yearly for a discount. You can think of it like “concierge medicine for the average Joe.”

  • Primary care is care you get from your “main” doctor. Primary care services include sick visits, an annual physical exam, preventative healthcare, medication refills, procedures like freezing warts, pap-smears and referrals to specialists if needed.

  • Yes. This includes sick visits, your annual physical, specific symptoms visits and some urgent care visits.

  • Absolutely! You may want to keep your health insurance for the rare circumstance where you would be diagnosed with an expensive diagnosis or have a stay in the ER or ICU.

  • Possibly. This is worth having a conversation with Dr. Lok as HMO’s can restrict Dr. Lok from ordering/referring.

  • Signing up as a RiverRock Clinic member means you are establishing with Dr. Lok as your primary care physician: which is meant to be an ongoing professional relationship that ideally lasts for years/a lifetime. However there is no contract required at this time. If you need to cancel for financial reasons, let Dr. Lok know and she may be able to work with you. If you need to cancel, just let her know and she will cancel your membership.

  • Dr. Lok can draw bloodwork (on adults) in-clinic for members. There is no blood-draw fee. Dr. Lok can bill your insurance to help you save money.

  • As a RiverRock Clinic member, you are able to talk to Dr. Lok via text, ca;;. email or patient portal anytime during working hours 9am-4pm. Anytime outside of those hours: Dr. Lok is resting and will get back to you during business hours. Exceptions may be made if it is something urgent such as needing stitches. Of course: if it is an emergency, go to the emergency department.

The Membership