Frequently Asked Questions

  • Dr. Lok uses an integrative approach to health and disease. For example, for high blood pressure she can start and refill medications but also may suggest supplements, herbs, medications and lifestyle. She may also work with your alternative health specialists such as acupuncturists.

    Of note: Dr. Lok is not a functional or naturopathic physician thus does not diagnose or treat Chronic Lyme, Chronic Mold syndromes etc. In addition she does not interpret Dutch hormone tests.

  • Dr. Lok is an osteopathic physician. Osteopathic physicians do everything a medical doctor (M.D) can do (prescribe medications, advise on health, refer to specialists, do procedures), but can also offer patients osteopathic manual therapy (OMT), which is a type of hands-on healing. Osteopathic physicians also view the body as a whole and believe in the innate healing power of the body.

  • Dr. Lok enjoys seeing older adults to help them continue a happy/healthy life. She also enjoys being able to provide end of life/palliative care. Dr. Lok can see children on a case-by-case basis. If the child is an add-on membership to an existing adult membership, then the child’s membership is discounted to $75.

  • Absolutely! ‘Folx in the LGBTQ community are welcome, and Dr. Lok enjoys conversations about the intersection of health and sexuality. Sexuality is a broad term that includes sexual health, sexual behavior, sexual orientation and gender. Examples of this are sexual health appointments not just focused on sexually transmitted diseases but also consent, medication effects on libido, pleasure etc. Other examples are private and trauma-informed pap smears (stirrup free) and HIV PreP appointments. Dr. Lok also provides gender-affirming care including but not limited to medications and referrals.

The Doctor

  • RiverRock Clinic is the interplay between “rock” which is the steadiness of conventional medicine: grounded in science with “river” which is the water element and the need for us humans to be flexible with the turns of life. Together: rock and river makes for a holistic approach to health.

  • 2 minutes. Visits are typically scheduled for 45-60 minutes with 15 minutes between patients, so that means less/no wait time for you. Bye-bye decade-old magazines.

  • The parking is directly in-front of the clinic and there is a handicapped spot available in front of the clinic door. In addition, there is a small ramp (4 inches tall) to help patients to wheel from the ground to the sidewalk. The doors are standard size (3 feet in width) and the toilet has handicap rails.

  • Yes! Dr. Lok will hold back the strong urge to pet them.

The Clinic

  • RiverRock Clinic operates as a direct primary care clinic. This means patients get direct access to their primary care doctor and in exchange directly pay their primary care doctor, instead of using insurance. The payment is monthly or yearly for a discount. You can think of it like “concierge medicine for the average Joe.” This relationship is based on respect and communication.

  • Primary care is care you get from your “main” doctor. Primary care services include sick visits, an annual physical exam, preventative healthcare, medication refills, procedures like freezing warts, pap-smears and referrals to specialists if needed.

  • Yes. This includes sick visits, your annual physical, specific symptoms visits and some urgent care visits.

  • Dr. Lok can draw bloodwork (on adults) in-clinic for members. There is no blood-draw fee. Dr. Lok can bill your insurance to help you save money.

  • Signing up as a RiverRock Clinic member means you are establishing with Dr. Lok as your primary care physician: which is meant to be an ongoing professional relationship that is sustainable over the years to come. In alignment with this, as of January 1st, 2025, new members will be on contract for 6 months minimum duration. If you need to cancel for financial reasons, let Dr. Lok know and she may be able to work with you. If you need to cancel, just let her know and she will cancel your membership.

  • Absolutely! You may want to keep your health insurance/health share for the rare circumstance where you would be diagnosed with an expensive diagnosis or have a stay in the ER or ICU.

  • Possibly. This is worth having a conversation with Dr. Lok as some insurance types such as HMO’s restrict who can be your primary care physician (PCP).

  • As a RiverRock Clinic member, you are able to talk to Dr. Lok via text, call, email or patient portal anytime during working hours 9am-4pm. Anytime outside of those hours: Dr. Lok is resting and will get back to you during business hours. If you are an established member, you may attempt to contact her if it is urgent (need stitches etc). Of course: if it is an emergency, go to the emergency department.

  • Non-member appointments are accepted on a case-by-case basis. The fee schedule is per appointment. $250/appointment.

The Membership